Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States? Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!
At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.
Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!
The Hampton Inn and Suites , Portsmouth Downtown is seeking an engaging, friendly, detail oriented Breakfast Attendant. This individual will provide extraordinary service, while creating memorable experiences for our guests.
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
Complete open and close duties including but not limited to; necessary supplies and tools, cleaning of all equipment, cleaning of prep space and kitchen area
Inspect cleanliness and presentation of all china, glass and silver prior to use
Maintain cleanliness of work, breakfast area and guest area during shift
Ensure food safety (correct time and temperature control and HAACP guidelines)
Ensure personal hygiene at all times to ensure food served is safe for consumption including, handwashing, hat/hair net, appropriate footwear
Monitor food quantity of prepared food and served to control food waste
Adhere to all applicable Colwen/brand standards
Notify manager if food product does not meet specification
Complete close duties, including but not limited to; store reusable items, break down goods, clean and break down equipment, prep and serving areas, return equipment to proper storage area, lock refrigerator, restock items, turn off lights and equipment
Have knowledge of guest rooms, amenities, features and services offered at property
General understanding of hotel operations, any changes, new procedures and events
Understand emergency procedures and how to act on them
Report any unusual occurrences to manager