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Coffee Shop Supervisor
Omni Mount Washington Resort

As grand as the history behind it, Omni Mount Washington Resort, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort boasts a classic Donald Ross-designed golf course, award-winning alpine and Nordic ski center, luxurious signature spa, decadent dining facilities and nine high-flying zip-lines. After exploring, unwind in luxurious guest room accommodations. A grand masterpiece of Spanish Renaissance architecture, the resort was a two-year labor of love for 250 master craftsmen. Conceived by industrialist Joseph Stickney, this National Historic Landmark opened in 1902 and has been attracting generations of families ever since. Enjoy skiing and snowboarding season at New Hampshire’s largest ski area, Bretton Woods, which boasts 464 acres of pristine skiing and snowboarding fun. Designed with numerous trails and glades and three terrain parks, we've recently been voted “Best Ski Resort in the East for Snow, Grooming, Service & Weather” by Ski magazine. Visit Bretton Woods for an unforgettable experience for both beginning and advanced ski enthusiasts.

Website: https://www.omnihotels.com/careers


Job Information
Post Date: May 19, 2017 Type: Full Time
Start Date: ASAP Salary: DOE
Location: US - New Hampshire - Bretton Woods Job Reference: - n/a -
Categories: Customer and Personal Service

SEE BELOW TO APPLY
Job Details
Description
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction.

Responsible for assigned shift, assisting in overall management
Assist in overall supervision of the department as outlined in manager’s job description.
Complete environmental checklist for dining room.
Order daily supplies.
Hold pre-meal meetings.
Follow up on established training steps.
Handle guest comments and complaints and ensure guest satisfaction.
Observe, teach, and correct staff’s service.
Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
Assist with monthly inventory and maintain a cash bank.
Verifying guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food handling procedures.
Proper knowledge of equipment use and safety procedures.
Do not leave merchandise unsecured.
Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome.

Skills
Minimum 1 year supervisor experience.
Must be able work with and understand financial information and data and basic arithmetic functions
Must lead by example, remain professional in all situations.
Must be able to handle exposure to extreme temperatures and food and beverage hazardous cleaning chemicals.
Must be able to convey information and ideas clearly.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in workplace, including anticipating,


Notes
FT Associates are eligible for a comprehensive benefit package including health, dental, vision, life, short and long term disability insurance and more. All associates are eligible for complimentary skiing and golfing privileges, as well as discounted hotel stays, food & beverage discounts, spa discounts and more. Omni Hotels is an Equal Opportunity Employer and an MFDV/Drug Free Workplace.

Online applications are required. Please apply online at www.omnihotels.com/careers.


Contact Details / Apply for this Job
Contact Information
Omni Mount Washington Resort

State/Province: New Hampshire
Country: United States
Email: heather.spinney@omnihotels.com
SEE BELOW TO APPLY

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