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Sports Retail Supervisor
Omni Mount Washington Resort

As grand as the history behind it, Omni Mount Washington Resort, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort boasts a classic Donald Ross-designed golf course, award-winning alpine and Nordic ski center, luxurious signature spa, decadent dining facilities and nine high-flying zip-lines. After exploring, unwind in luxurious guest room accommodations. A grand masterpiece of Spanish Renaissance architecture, the resort was a two-year labor of love for 250 master craftsmen. Conceived by industrialist Joseph Stickney, this National Historic Landmark opened in 1902 and has been attracting generations of families ever since. Enjoy skiing and snowboarding season at New Hampshire’s largest ski area, Bretton Woods, which boasts 464 acres of pristine skiing and snowboarding fun. Designed with numerous trails and glades and three terrain parks, we've recently been voted “Best Ski Resort in the East for Snow, Grooming, Service & Weather” by Ski magazine. Visit Bretton Woods for an unforgettable experience for both beginning and advanced ski enthusiasts.

Website: https://www.omnihotels.com/careers


Job Information
Post Date: Mar 17, 2017 Type: Full Time
Start Date: 5/1/17 Salary: DOE
Location: US - New Hampshire - Bretton Woods Job Reference: - n/a -
Categories: Administrative and Management

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Job Details
Description
Provides leadership and training to all Golf and Ski shop retail staff on retail product knowledge. Supervisor will insure all staff members are consistently promoting and up-selling golf and ski retail product. Supervisor will insure all product is properly stocked and displayed.

Demonstrates and trains all retail specific standards and product knowledge.
Ensures all sales and sales statistics are properly recorded by each employee.
Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales. Arranges signage and advertising collateral in an attractive fashion.
Assists with the payroll processes as needed.
Performs annual evaluations of retail staff reporting to supervisor.
Ensures follow through of all employees and performs coaching and counseling as needed.
Assists guests with recording sales, accepting payment, providing product suggestions, and overall customer service.
Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
Stimulates retail associates to increase sales per hour and units per transaction.
Insures that all retail staff is recording and tracking daily retail stats.
Assists with all inventory counts for all ski and Holiday shop merchandise.
Maintains proper supply levels in all ski and Holiday shops and insures back stock warehouse areas are well maintained, organized and new product is placed on sales floor.

Skills
Past retail and direct customer service experience preferred but not necessary.
Must meet minimum requirements of credit history.
Must have strong guest service skills.
Flexible schedule to include evenings, weekends and holidays.
Must be able to stand for length of shift.


Notes
FT Associates are eligible for a comprehensive benefit package including health, dental, vision, life, short and long term disability insurance and more. All associates are eligible for complimentary skiing and golfing privileges, as well as discounted hotel stays, food & beverage discounts, spa discounts and more. Omni Hotels is an Equal Opportunity Employer and an MFDV/Drug Free Workplace.
Online applications are required. Please apply online at www.omnihotels.com/careers.



Contact Details / Apply for this Job
Contact Information
Omni Mount Washington Resort

State/Province: New Hampshire
Country: United States
Email: heather.spinney@omnihotels.com
SEE BELOW TO APPLY

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